Characteristics of hotel industry

the concept of hospitality refers to friendly behaviour towards visitors. its ultimate objective is to provide facilities for people travelling away from their familiar home environment. hence;hotel is a principal place of the hospitality business,which has charm atmosphere and characterisitics. its primary objectives are providing food ,beverage, accommodation and basic amenities during the stay of guests /visitor for the comfort and convenience. the characteristics of the modern hotels are as follows
1:clean and comfortable rooms attached with bathrooms /toilets ,fully equipped with necessery supplies
2:clinic facilities with qualified doctora and necessary supplies
3:account department for banking works and overall activities of hotel accountancy
4:top management of the security and protection ,and 24 hours maintenance facilites